Telecare: Understand Alerts and Support Options
Telecare uses devices and communication technology to help people send alerts or share information with agreed contacts. Options may include a personal alarm, a wearable device or sensors, depending on the system. Assistive Center (AC) helps individuals, families and carers understand these choices before selecting an option. A device that alerts a family member is different from a service with staffed monitoring. Neither should be assumed to include emergency dispatch. The right arrangement depends on the person’s preferences, accessibility needs, everyday environment and the people available to respond. Clear expectations and an agreed response plan matter as much as device features.
Alzheimer’s Care
Companion Care
Dementia Care
End-of-Life Care
Fall Prevention
Palliative Care
Personal Care
Respite Care
Day Care
Transitional Care
Contact AC for guidance
Call +389 77830164 or fill out the form below.
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AC presents products and services from related companies as part of its educational work. Ask who supplies each option and how they are connected to AC.
What to compare
Compare the people, technology and practical arrangements behind each option before making a choice.
Who receives alerts
Family contacts and staffed services are different arrangements. Confirm the provider, availability and response process for the chosen plan.
Connection and power
Check network coverage, charging, battery backup and what happens during an outage.
Consent, privacy and limits
Agree what information is shared, with whom and for what purpose, including location data. Alerts can be missed or delayed; telecare does not guarantee detection, a response or rescue.
How AC helps
We help you compare accessibility, understand practical requirements and prepare questions about support arrangements and costs. Ask whether a demonstration can be arranged. AC’s guidance enquiry is not an emergency response channel.
Examples of telecare options
Available devices and support arrangements vary by provider. Confirm the exact features, responsibilities and limits before choosing.
Personal alarm
A button or wearable may send an alert to agreed contacts or a provider, depending on the selected arrangement.
Wearable devices and sensors
Optional devices may share alerts or information. Confirm coverage, power needs, privacy settings and exact capabilities.
Agreed response plan
Decide who receives alerts and what they should do. Do not assume emergency dispatch or a guaranteed response.
Choosing responsibly
The right arrangement depends on the person’s preferences, accessibility needs, everyday environment and the people available to respond. Clear expectations and an agreed response plan matter as much as device features.
Preparing questions
Ask who receives alerts, which provider is involved, when support is available, what it costs and what happens if the connection or device fails.
Request guidance
Tell AC which everyday activities or alert needs you want to understand. We can help you compare accessibility features and prepare questions for suppliers and providers.
Request guidance from AC
Contact AC to understand alert options, accessibility features and the questions to ask a provider before choosing.
AC’s guidance enquiry is not an emergency response channel. Contact local emergency services in an emergency.
Monitorimi: four approaches to monitoring and support
These four Monitorimi versions address different monitoring needs. Features, availability and support arrangements must be confirmed for the selected device and service.
Monitorimi Kid
Family and school safety routines, privacy, responsibilities and device limits.
Read guidance →Monitorimi Care
Independent living support choices for older adults and people with disabilities.
Read guidance →Monitorimi Healthcare
Connected measurements, accessibility, information sharing and clinical limits.
Read guidance →Monitorimi Justice
Informational institutional overview only; not an available AC service.
Read overview →